Returns
To return a MUCentennialMerch product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at khospodar@misericordia.edu and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.
All orders are custom made and we can not accomodate exchanges or returns. If our products arrived damaged in any way, please contact us right away and we will be happy to assist you with this matter.
No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
MUCentennialMerch - Returns
301 Lake Street
Dallas, Pennsylvania 18612
United States
